Last updated: 11 November 2026
This policy explains what personal information is collected when you use cristianvoinea.com (the “website”), why it is collected, and what your rights are. It is written to meet the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).
Who is responsible for your information
The data controller is Cristian Voinea, business mentor, based in Inverness, Scotland, United Kingdom. You can contact me about anything in this policy at cristian@cristianvoinea.com or on +44 7584 196703.
What information is collected
- Contact form: your name, email address, phone number (optional) and your message.
- Newsletter and email sign-ups (including book updates and free resources): your name, if asked, and your email address.
- Call bookings: discovery calls are booked through Calendly. Calendly collects the details you enter there (such as your name, email address and any answers you give) and shares them with me so I can hold the call.
- WhatsApp, phone and email: if you contact me this way, I receive your phone number or email address and whatever you choose to send.
- Website analytics: only if you allow statistics cookies, Google Analytics 4 records how the website is used, for example which pages are visited, how long for, the type of device and browser, and the approximate location (country or city). It does not tell me who you are.
- Technical data: like any website, the hosting server keeps short-lived logs (such as IP address, browser type and the pages requested) for security and to keep the site running.
Why it is used, and the lawful basis
- To reply to your enquiry and arrange or hold a call: steps taken at your request before any agreement, and my legitimate interest in responding to people who contact me.
- To deliver mentoring, coaching, speaking or other services you sign up for: performance of a contract.
- To send newsletters, book updates and free resources you asked for: your consent. You can unsubscribe at any time using the link in every email or by emailing me.
- To understand how the website is used and improve it (Google Analytics): your consent, given through the cookie banner.
- To keep the website secure and to meet legal, tax and accounting obligations: legitimate interests and legal obligation.
Cookies
Strictly necessary cookies are used to make the website work and to remember your cookie choice. Statistics cookies (Google Analytics) are only set if you click “Accept” or turn on statistics in the cookie preferences; until then Google Analytics runs in a restricted mode that does not store cookies on your device. You can change or withdraw your choice at any time through the “Manage consent” option on the website. Full details of each cookie are in the Cookie Policy.
Who your information is shared with
Your information is never sold. It is shared only with the service providers that help run the website and the business, and only for the purposes above:
- Hostinger: website hosting and email.
- Google: Google Analytics (with your consent), Google Fonts and YouTube video embeds (in privacy-enhanced mode).
- Calendly: call booking.
- WhatsApp (Meta): if you choose to message me on WhatsApp.
- GoHighLevel: my customer relationship management (CRM) and email system, used to store enquiries and contacts and to send the emails you sign up for.
Information may also be disclosed where the law requires it.
International transfers
Some of these providers store or process data outside the UK, for example in the United States. Where that happens, the transfer is protected by UK adequacy regulations (including the UK Extension to the EU-US Data Privacy Framework) or by the UK International Data Transfer Agreement or Addendum to standard contractual clauses.
How long it is kept
Enquiry and booking details are kept for as long as we are in contact and for a reasonable period afterwards, then deleted. Client records are kept for as long as the law requires for tax and accounting. Newsletter details are kept until you unsubscribe. Google Analytics data is kept for the period set in Google Analytics and then deleted automatically.
Your rights
Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, to restrict or object to its use, to have it transferred to you or another organisation, and to withdraw consent at any time. To use any of these rights, email cristian@cristianvoinea.com. You will get a reply within one month.
If you are unhappy with how your information is handled, please get in touch first so it can be put right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
This policy may be updated from time to time, for example when a new service is added. The date at the top shows when it was last changed.